People often don’t complain about a dirty restaurant.
“I’ll bet that our kitchen at home is dirtier than a restaurant kitchen is, so why worry about it?” is a oft-cited statement. And while that may be true, you’re at least aware of what is or isn’t dirty and take steps to recitify that before you dine.
If you didn’t care about this cleanliness perception, then why do you bother to clean your house before guests arrive? Why polish the silver or wipe down the haze from the glassware?
Exactly – you really are concerned about whether your home kitchen is clean, you just don’t want to admit it.
Restaurant Basics Revisited:
Why Guests Don’t Come Back … and What You Can Do About It