TiVo has been taking it on the chin lately.
The recent blog post in the New York Times entitled TiVO, Nice Service if You Can Get It, is the typical drivel written by somebody who hasn’t taken the time to properly research and use the product they’re talking about.
As an example – the writer, Joshua Brustein, says that TiVo has an expensive fee of $19.99/month. He doesn’t mention that you could purchase a lifetime subscription for $499. If you’re planning on keeping your TiVo for longer than 24 months, the lifetime subscription is the way to go. (Web Watch won’t mention the number of deals that are on the TiVo website that may lower the overall cost even further.)
The article goes on, with the writer’s cable company trying to pimp their own DVR over a TiVo — hey, that happens. Same thing with the account of what he went through to get a cable card, involving multiple trips, phone calls, and a service tech who never showed up. Obviously not an issue with TiVo, but with the cable company the writer is using. For our TiVo service, Web Watch drove over to our local Cable Shoppe and picked up the cable cards directly. Installed them into our new TiVo ourselves, and were up and running in just about an hour or so.
Obviously each user’s experience is going to be different, but none of what the writer included in his article is specific to problems with TiVo.
Continue reading "Possible takeover target TiVo has awesome customer service (not to mention easy TiVo upgrades)"
Will Apple Buy TiVo?
As long-time Web Watch readers know, we’ve been a huge fan and support of TiVo over the years. We’re all set to pony up and buy the Tivo Premiere Elite
with 4 tuners and 2TB worth of recording space, once TiVo and the cable companies work out their On Demand issues.
But that was all before all the APPLE TV rumors started to crop up again this week.
And if these rumors about what 2012 will bring in terms of an Apple living room experience, we may need to reevaluate our decision to invest in another TiVo, no matter how much it pains us to consider this as an option.
So let’s dive into what the rumors are, as well as present our own wish list of what the ultimate APPLE TV experience should be, after the break.
Continue reading "Will Apple Buy TiVo?" »