It’s a tired comedian point of view: nobody can ever understand the fast-food worker at the other end of the drive thru order speaker.
The order comes back mumbled, they never get anything right when you order at the drive thru. You’re always stuck behind the mom with the 14 different orders for each member of the baseball team in her minivan (along with 14 different payments for each one).
If you’re a brand manager, one goal of your job is to ensure that you have an active Social Media presence.
Some companies do it well. Some companies do it poorly. Some companies are non-existent in the social space. Those that do it well don’t necessarily need any more advice other than to keep doing what’s working. Those that do it poorly need all the help that they can get. And those that aren’t participating at all – well, maybe that’s okay for them. It depends on the industry and their products, we suppose. Continue reading TOP 9 BRANDS WITH THE LARGEST SOCIAL MEDIA MARKET SHARE→
People say that running a bar or restaurant is one of the hardest careers that one can have. In essence, you’re responsible for your customers’ happiness – which is completely different from being sure you provide good customer service.
People expect their food (or drink) to make them happy and content. A good meal can bring a level of satisfaction that can only be met by very few other things in this world. Web Watch will let you choose what those are for you.
Watching Top Chef, Iron Chef, or even the Next Food Network Star pale in comparison to MASTERCHEF, the program that takes “home cooks” and shows that complicated dishes can be made by anyone.
When done right, it’s phenomenal. When done poorly, it’s still pretty good. Of course, we make our own decision as to where we’re going to get that burger, and go into the establishment generally knowing what we’re going to get.
There’s a difference between a McDonald’s Dollar Menu double-cheeseburger and a burger from the Burger Gourmet Bar sit-down restaurant with the $21 Kobe beef slider down the street. You get what you pay for, and as long as you’re okay with that, then the following won’t surprise you.
Kimberly Decker from Utah is fast with her camera phone.
She was having a nice, leisurely meal with her family when she noticed another customer at the Thanksgiving Point Deli do something a bit more unusual than merely pull up a high chair for their child to sit in to eat.
They say that you can tell a lot about a place of business (whether it be a fancy hotel, a fast-food restaurant, or your neighbor’s house — assuming your neighbor’s place would be considered a place of business) just by looking at their bathroom.
If the bathroom is dirty, then it’s likely the rest of the establishment isn’t being kept up-to-par.
If it’s a sparkly-clean restroom, then you can tell that the business cares about their customers.
Web Watch was in Las Vegas recently, where we had the pleasure of dining at GORDON RAMSAY STEAK at the Paris Las Vegas casino.
Needless to say, famed celebrity chef Gordon Ramsay wasn’t there that night, but we’ll just offer a quick review of the place: in one word, “fantastic”.
Of course, it didn’t help that having Chef Ramsay’s name on the marquee led to a constant parade of tacky tourists with their camera phones, t-shirts, and flip-flops barging into the main dining area to take a photo or two of a place that they’re not spending a nickle in. It was a bit disruptive to those of us with our own camera phones who were diving in to our own 2-hour dining spectactular.
But regardless of the lack of control the hosting staff had in preventing the riff-raff from interfering with our fine dining, Web Watch highly recommends Gordon Ramsay Steak for your next Las Vegas dining experience.
What? You’re not planning on heading out to Vegas anytime soon? Well – let Web Watch bring you a little bit of Gordon Ramsay to your kitchen…
Well, to run a successful nightclub – you can’t make a habit from giving your drinks away to just anybody. Handing them out for free to Web Watch? Sure – that’s to be expected – but not everyone can get away with that like we can.
Still, when you’re making millions upon millions of dollars a year on $500 bottle service, it’s okay to throw out a free drink on occasion. Grease the celebrity wheels, if you will.
Now, while you may not be able to travel all around the world to eat at one of the top 100 restaurants, you could always try treating yourself by eating at one of these MOST EXPENSIVE RESTAURANTS IN AMERICA.
One thing that these restaurants don’t do that makes them so special? All the things that Web Watch looks for in a quality dining establishment, perfect for date night:
They don’t have chairs/tables bolted to the floor
They don’t have a drive-thru window
They don’t serve free meals for kids with an adult meal purchase
Celebrity Chefs are a unique entity, unlike any other profession.
Where fans can watch a professional sports event (football, golf, tennis), we know that we can never be as good as they are in their particular field of play. We’ll play those sports for fun, with the full realization that we would never be able to do anything even close to what those folks are able to pull off on a regular basis.
But celebrity chefs? They’re just cooking. We can cook, too.
It doesn’t take that much skill to grill a steak to perfection – Web Watch does this all the time, and our steaks come out absolutely fantastic.
Restaurant-quality, if we do say so ourselves.
Granted, we need to pay a little more for some higher-quality ingredients on occasion to really pull off some incredible meals, but that’s a choice that we consciously make. In any case, the average home cook does have the exact same tools available to them as the Celebrity Chef does, so in some ways it really is an even playing field here.
The food is typically well-prepared, and who doesn’t enjoy being waited on by a young go-getter who is eager to please and provide the Ultimate Dining Experience?
Ok, well maybe not every restaurant you eat at ends up being the Ultimate Dining Experience, but go with us on the concept here.
Let’s look at this from another viewpoint – if you were going to work at a restaurant, would you rather work at a restaurant that provided the Ultimate Employee Experience, or one that treated all of their employees without care?
How much do you tip your wait staff when you visit a bar or restaurant?
Some people go for the standard 20% off the final total of the bill — just take the total, move the decimal point, and multiply by 2… voila! No math required and you left a 20% tip.
Some people jump through complicated hoops to come up with a 15% or 18% tip.
We’ll be honest here – there have been times that Web Watch has left less than 15%… but trust us, the wait staff didn’t do their job that day by listening to what the customer wanted (they didn’t bring us the requested drink, the requested condiment on the side rather than on the sandwich, etc – and it wasn’t because the restaurant was busy that day… it was just bad service all the way around.)