Customer Service - Web Gangsta - Web Watch https://thewebgangsta.com Web Gangsta - Web Watch takes on pop culture, the web, and other interesting things ...since 1994. Wed, 18 Dec 2013 05:36:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.5 The Most Hated Companies in America https://thewebgangsta.com/2013/12/the-most-hated-companies-in-america/?utm_source=rss&utm_medium=rss&utm_campaign=the-most-hated-companies-in-america Thu, 19 Dec 2013 00:00:51 +0000 http://beta.thewebgangsta.com/?p=7166 If there’s one thing that Social Media has taught us it’s that people love to bitch about lousy customer service.  You don’t often hear people Tweeting about the awesome customer service that they receive (perhaps they’ll tweet about a news story about someone else getting some company loving, but it’s rarely from the recepient themselves). […]

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]]> Amazon.com has the Best Customer Service. (Zappos ranks high, too) https://thewebgangsta.com/2012/01/amazon-com-has-the-best-customer-service-zappos-ranks-high-too/?utm_source=rss&utm_medium=rss&utm_campaign=amazon-com-has-the-best-customer-service-zappos-ranks-high-too Tue, 24 Jan 2012 00:00:38 +0000 http://beta.thewebgangsta.com/?p=4627 Amazon.com Gift Card When it comes to Customer Service, what retail companies come to mind? We’ve heard countless stories about companies like Costco taking back anything that they sell, no matter how long ago you purchased it… but while Costco is an awesome place to shop, the long lines and lack of salespeople on the […]

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]]> Possible takeover target TiVo has awesome customer service (not to mention easy TiVo upgrades) https://thewebgangsta.com/2011/07/possible-takeover-target-tivo-has-awesome-customer-service-not-to-mention-easy-tivo-upgrades/?utm_source=rss&utm_medium=rss&utm_campaign=possible-takeover-target-tivo-has-awesome-customer-service-not-to-mention-easy-tivo-upgrades Fri, 22 Jul 2011 23:00:44 +0000 http://beta.thewebgangsta.com/?p=4032 Buy the TiVo PREMIERE XL TiVo has been taking it on the chin lately. The recent blog post in the New York Times entitled TiVO, Nice Service if You Can Get It, is the typical drivel written by somebody who hasn’t taken the time to properly research and use the product they’re talking about.  As […]

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