
Computer Smurf
With all the hype surrounding using social websites like Facebook or Twitter, and traditional websites trying to become more timely by jumping onto the social bandwagon, it appears that this may be one of those times when people are going social for the wrong reasons.
According to the 2010 AMERICAN CUSTOMER SATISFACTION INDEX (done by ACSI with ForeSee Results), consumers ranked social networking website FACEBOOK as being worse than the IRS. When ranked on a 100-point scale, Facebook was ranked at a 64.
64. Where Web Watch went to school, this would be a D… if we were lucky. Some teachers would have given that score an F.